This Privacy Policy explains how EG Remodeling Experts (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit egremodelingexperts.com, request a consultation, or otherwise contact us.
Information we collect
We collect information you choose to provide by phone, email, or through our consultation form. This may include your name, phone number, email address, project location, requested services, project description, preferred timeline, estimated budget, contact preferences, referral source, and any other information you include in your message.
Our website and service providers may also process limited technical information necessary to deliver and secure the site, such as your IP address, browser or device type, requested pages, and access times. We do not use our own analytics platform or advertising trackers on this website.
How we use information
We may use personal information to:
- Respond to inquiries and consultation requests;
- Discuss, evaluate, schedule, and provide remodeling services;
- Prepare estimates and maintain customer and project records;
- Operate, protect, and improve our website and business;
- Prevent fraud, misuse, or security incidents; and
- Comply with applicable law and enforce our agreements.
How we disclose information
We may disclose personal information to service providers that help us operate the website, receive form submissions, communicate with customers, or conduct our business. These providers may include Google, which hosts our consultation form and related company services, and GitHub, which hosts this website.
We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, obtain professional advice, or complete a business transaction such as a reorganization or transfer of assets. We do not sell personal information, and we do not process personal information from this website for targeted advertising.
Google Forms
Our consultation form is provided through Google Forms. Information you submit through the form is transmitted to and stored using Google services. Google may process technical information in accordance with its own Privacy Policy. You may contact us by phone or email instead of using the form.
Cookies and similar technologies
We do not place our own analytics or advertising cookies on this website. Embedded or linked third-party services, including Google Forms, may use cookies or similar technologies under their own policies and settings.
Data retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining business and project records, resolving disputes, and meeting legal, accounting, or contractual obligations. Retention periods may vary depending on the nature of the information and our relationship with you.
Security
We use reasonable administrative and technical measures intended to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your privacy choices
You may contact us to request access to, correction of, or deletion of personal information you have provided. Depending on applicable law, you may have additional privacy rights. We may need to verify your request and may retain information where permitted or required by law.
Children’s privacy
This website is intended for adults seeking remodeling services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
External links
The website may link to services we do not control, such as Instagram or Google. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information.
Changes to this policy
We may update this policy to reflect changes to our website, services, or legal obligations. The effective date at the top of this page indicates when the policy was last updated.
Contact us
To ask a privacy question or submit a privacy request, contact EG Remodeling Experts at egpaintingandmore@gmail.com or (817) 862-1380. We are located in Fort Worth, TX 76116.